What are the check-in and check-out times at Surestay Plus By Best Western Orlando Lake Buena Vista?
Check-in is at 15:00 and check-out is by 11:00.
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Surestay Plus By Best Western Orlando Lake Buena Vista, Lake Buena Vista
71US$
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Key details
About Resort
8200 Palm Parkway,
Lake Buena Vista,
Florida,
United States,
32836,
Florida
- Close to Aquatica and Universal's Volcano Bay
Very good
7.0
6.4
2.9
Loved by guests
"The room was very spacious, everything was clean and the staff were super friendly."
"We ended up with a suite with a kitchenette which was a total surprise."
Surestay Plus By Best Western Orlando Lake Buena Vista offers a blend of comfort and convenience with accommodations that include an
Rooms & Amenities
The hotel features 123 guest suites equipped with air conditioning, a seating area,
Dining Options
Dining options include a
Leisure & Fitness
Guests have access to an
Services & Local Area
The hotel includes a
Must-do experiences
- Savor the cinnamon rolls at the nearby Ghirardelli shop.
- Take a stroll through Disney Springs for shopping and entertainment.
- Discover the art at the Orlando Museum of Art on Wednesdays.
- Visit the enchanting Leu Gardens for a peaceful afternoon.
- Try the famous Cuban sandwich at Black Bean Deli just 10 minutes away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite Disability Access
2 persons
51 m²
1 King-size bed
Shower
Bathtub
room details
One-Bedroom King Suite
2 persons
51 m²
1 King-size bed
Shower
Bathtub
room details
Two Bedroom Suite One King Two Queen Beds
2 persons
79 m²
2 King Size Beds
Shower
Bathtub
room details
One-Bedroom Queen Suite Two Queen Beds Sofa Bed
2 persons
51 m²
2 King Size Beds
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- ATM/Cash machine
- Gift/Newsstand
Sports & Fitness
- Fitness centre
- Tennis
- Golf course
Guest Parking
- Kitchen
- Refrigerator
- Microwave
- Cookware/ Kitchen utensils
Services
- Room service
- Laundry
- Shops/Commercial services
Dining
- Breakfast
- Buffet breakfast
Business
- Business centre
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Jacuzzi
Room features
- Air conditioning
- Heating
- In-room safe
- Sitting area
- Tea and coffee facilities
- Dining table
Bathroom
- Hair dryer
Self-catering
- Kitchen
- Refrigerator
- Microwave
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Cable/ Satellite television
- AM/FM alarm clock
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Location
8200 Palm Parkway,
Lake Buena Vista,
Florida,
United States,
32836,
Florida
Map view
8200 Palm Parkway,
Lake Buena Vista,
Florida,
United States,
32836,
Florida
City landmarks
Amusement Park
Walt Disney World Resort
5.9
km
Landmark
Crossroads Shopping Center
1.5
km
Landmark
Dolly Parton's Dixie Stampede
1.7
km
Store
Publix Super Market at Regency Village Shopping Center
1.1
km
Landmark
Orlando for Families
860 m
Landmark
Little Lake Bryan
980 m
Amusement Park
Epcot
5.4
km
Theme Park
Breakout Escape Rooms
1.1
km
Landmark
Breakout Escape Game
1.1
km
Mall
Crossroads Of Lake Buena Vista
1.1
km
Mosque
Islamic Center of Orlando
1.2
km
Landmark
The Orlando Premier Outlets Shopping Center
2.8
km
Church
Mary Queen of the Universe Shrine
4.0
km
Landmark
Walt Disney World Maingate East
1.2
km
Landmark
Maa Durga
1.4
km
Landmark
Prime Factory Outlet Mall
3.1
km
Landmark
Air Force Fun
2.7
km
Landmark
Grand Cypress Boulevard
1.7
km
Landmark
Lake Eve
2.0
km
Landmark
Disney Quest
1.7
km
Landmark
Pirate's Cove Adventure Golf
1.7
km
Amusement Park
SeaWorld Orlando
4.1
km
Landmark
Jewish Community Center
1.8
km
Landmark
World of Disney
2.7
km
Event hall
House of Blues
3.2
km
Park
Dr. P. Phillips Community Park
2.3
km
Landmark
Rainforest Cafe
2.2
km
Landmark
MARNI - Orlando Premium Outlets
3.0
km
Landmark
The National Shrine of Mary
3.9
km
Nearby
Central FL Tourist Info Ctr
250 m
Restaurants
Orlando Pizza and Deli
1.3
km
12118 Turtle Cay Cir
Chicken Now
3.5
km
8200 Vineland Ave Orlando Vineland Premium Outlets Level 1
Sundial Cafe
3.5
km
8200 Vineland Ave
Taco Bell
3.2
km
8200 Vineland Ave
Auntie Anne's
3.2
km
8200 Vineland Ave Ste 1233
Currito Burrito
3.2
km
8200 Vineland Ave Orlando Vineland Premium Outlet
Tcby
3.2
km
8200 Vineland Ave Ste 1238
A&W Restaurant
3.2
km
8200 Vineland Ave # 1160
Explore Lake Buena Vista
Local Activities & Dining
Walt Disney World Resort
15-minute drive
Iconic theme park known for magical experiences, with rides, shows, and dining. Perfect for families and thrill-seekers.
Mary Queen of the Universe Shrine
10-minute drive
A beautiful basilica with stunning architecture and serene gardens. Offers a peaceful retreat for reflection and prayer.
Orlando Pizza and Deli
15-minute walk
Popular spot for delicious pizza and comforting deli fare. Casual atmosphere, ideal for families or quick bites.
Chicken Now
10-minute drive
Casual eatery specializing in crispy chicken tenders and sandwiches. Quick service and perfect for on-the-go dining.
Sundial Cafe
10-minute drive
Charming cafe offering a range of breakfast and lunch options. Great for a relaxed meal in a friendly environment.
Mary Queen of the Universe Shrine
10-minute drive
Offers peaceful concerts and community events frequently. A serene spot for all ages.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Sawyer
United Kingdom,
February
2025
6.0/10
My stay at Surestay Plus By Best Western Orlando Lake Buena Vista had some positives, such as a spacious suite and a friendly staff, making me feel welcomed. However, I also encountered some significant issues, including cleanliness problems and a lack of professionalism from the management. While the location is excellent for theme park access, the overall experience left much to be desired.
Rooms
5.0
My suite was spacious, but the cleanliness was lacking, with old bed linens and a towel that had a blood stain. I also noticed unclean areas under the sleeper sofa.
Service
5.0
The staff was generally friendly, but my interaction with the manager was disappointing, as she was defensive and unhelpful when I encountered a booking issue.
Location
7.0
The hotel's proximity to Disney and various restaurants was convenient, making it easy to access attractions and dining.
Dining
6.0
Breakfast options were decent, offering items like pancakes, eggs, and muffins, which helped save money during my stay.
Facilities
5.0
Though the hotel was undergoing renovations, there were ongoing maintenance issues like broken access doors and an unsecured side entrance that raised security concerns.
Frank
United Kingdom,
February
2025
7.6/10
My stay at Surestay Plus By Best Western in Orlando had its ups and downs. While the location was fantastic for accessing Disney and Universal parks and the staff was incredibly friendly, the hotel itself felt like a work in progress. The rooms were spacious and clean, but there were certainly some maintenance issues and discomforts around the building's conditions that were hard to ignore.
Rooms
7.0
The room I stayed in was spacious with a nice kitchenette (definitely a surprise!), but I could tell it could use some updates. There were minor maintenance issues, and it didn't feel as polished as I would expect.
Service
8.0
I really appreciated the friendly service from the staff. They were always ready to help and greeted me with smiles, which made me feel welcomed during my stay.
Location
9.0
The hotel's location was absolutely convenient, just a short drive to the parks (10 minutes to Disney!), which made planning my outings really easy.
Dining
8.0
The breakfast offered a solid range of options and was always fresh, which I found really handy (especially the homemade cakes!). I liked that I didn't have to leave the hotel to grab a meal.
Facilities
6.0
While the lobby and corridors seemed a bit hot and under construction, there were good amenities like laundry services and a scale for weighing luggage before heading to the airport, which was convenient.
Grace
United Kingdom,
February
2025
6.6/10
My stay was a mixed bag. The hotel is undergoing renovations, which really affected the experience. While I found the staff to be friendly and helpful, the lack of hot water and some safety concerns in the room left me quite disappointed.
Rooms
5.0
The room was spacious, featuring two queen beds and a sofa bed, but there was an unsecured electrical box that raised health concerns. and I also encountered issues with hot water, which made it impossible to shower properly.
Service
8.0
Staff were friendly and accommodating. I appreciated John's empathy when I checked in late, and he provided snacks and water, which was a nice touch.
Location
7.0
The hotel is conveniently located near Disney and other attractions. travel times were short, making it easy to get around, though parking and entering the building felt a bit unsecured during my stay.
Dining
6.0
Breakfast was included, which saved me some money, but it ended too early at 9:40 AM. the options were tasty but repetitive, serving the same items daily.
Facilities
5.0
While the pool looked appealing, it seemed to have some maintenance issues. there were also laundry facilities, but it was frustrating to have to hunt for quarters as the hotel does not provide change.
Nigel
United Kingdom,
December
2024
5.0/10
I had mixed experiences during my stay at Surestay Plus. The friendly staff stood out as a positive aspect, but the cleanliness and maintenance issues were disappointing. Despite the comfortable bed and the convenience of a kitchenette, the overall condition of the facilities left much to be desired.
Rooms
5.0
The suite was spacious but had serious cleanliness issues, including ants everywhere and outdated furniture. There were also maintenance problems like a non-functional safe and a strong chemical odor.
Service
5.0
While the staff were friendly and responded quickly to issues, they were unable to resolve the maintenance problems effectively, such as the broken door lock.
Location
5.0
The hotel's location was convenient for accessing Disney and other attractions, which I appreciated, but the surrounding layout was frustrating for navigation.
Dining
5.0
The breakfast options were quite limited, consisting mainly of grab-and-go items like granola bars and muffins, which didn't meet my expectations.
Facilities
5.0
The common areas showed signs of neglect, like peeling paint and dirty carpets, which detracted from the overall atmosphere. However, I did find the room amenities like the kitchenette helpful.
Liam
United Kingdom,
November
2024
7.8/10
I had a mixed experience at Surestay Plus By Best Western in Orlando. The location was fantastic and super close to Disney, which made it easy for me to get to the parks quickly. However, the hotel does need some updates, and I encountered a few issues that really detracted from my stay. Overall, I appreciated the friendly staff and the cleanliness of my room.
Rooms
8.0
The spacious suite I stayed in was a pleasant surprise, and despite the hotel being older, my room was clean and neat.
Service
9.0
The staff was incredibly friendly and helpful, going out of their way to assist me when I needed it.
Location
10.0
Being centrally located near Disney and other attractions made my trip much easier, taking only 10 to 15 minutes to get to the parks.
Dining
6.0
The complimentary breakfast was pretty basic, focusing mostly on pastries and carbs, which I thought was a bit lacking in variety.
Facilities
6.0
While it offered useful amenities like a kitchenette in my room, I did notice that the hotel seemed to be in need of some refurbishment.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served and charges are applicable.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Gujarati
Year renovated:
2008
Number of floors:
4
Number of rooms:
123
Former name
Quality Suites Lake Buena Vista
FAQs
About Surestay Plus By Best Western Orlando Lake Buena Vista
Is there a shuttle service available to nearby attractions from Surestay Plus By Best Western Orlando Lake Buena Vista?
The hotel offers complimentary shuttle service to multiple nearby theme parks.
What fitness facilities are available at Surestay Plus By Best Western Orlando Lake Buena Vista?
Guests can access a fitness center and an outdoor swimming pool.
How far is Surestay Plus By Best Western Orlando Lake Buena Vista from Orlando International Airport?
The hotel is located 29 km from Orlando International Airport.
What room amenities are provided at Surestay Plus By Best Western Orlando Lake Buena Vista?
Rooms feature air conditioning, a flat-screen TV, a coffee maker, and a private bathroom.
What dining options are located near Surestay Plus By Best Western Orlando Lake Buena Vista?
Nearby restaurants include Black Fire Brazilian Steakhouse (0.5 km), Charleys Philly Steaks (3 km), and The Crepe Company (3 km).
Is parking available at Surestay Plus By Best Western Orlando Lake Buena Vista?
The hotel provides paid private parking on-site.
What types of rooms are available at Surestay Plus By Best Western Orlando Lake Buena Vista?
The hotel offers family suites with fully-equipped kitchens and separate living areas.
What attractions are close to Surestay Plus By Best Western Orlando Lake Buena Vista?
Nearby attractions include Walt Disney World (5 km), Universal Studios (11 km), and SeaWorld Orlando (4 km).
Does Surestay Plus By Best Western Orlando Lake Buena Vista have facilities for business travelers?
The hotel features a business center and meeting facilities for business travelers.
What recreational amenities does Surestay Plus By Best Western Orlando Lake Buena Vista offer?
Guests can enjoy an outdoor pool, a hot tub, and a fitness center.
Are there laundry services available at Surestay Plus By Best Western Orlando Lake Buena Vista?
The hotel provides laundry services for guests.
Is Wi-Fi available at Surestay Plus By Best Western Orlando Lake Buena Vista?
Free Wi-Fi is available throughout the property.
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